Question 1

Is your training suitable for 5-year-old newcomers?

Accepted Answer

Yes, our training is suitable for 5-year-old newcomers. We have specialized coaches for different age groups and skill levels. For 5-year-olds, we offer the Beginners program, which is designed to introduce young players to the basics of cricket in a fun and engaging way. As they progress, coaches will assess their readiness for the next level.

Question 2

When will the time slot be allocated?

Accepted Answer

Once the fees are paid, we will assign the player a slot. For now, there are vacancies in every batch

Question 3

Can I get a sponsorship if I perform well at the Singapore academy?

Accepted Answer

Yes, it is possible to get a sponsorship if you perform well at our Singapore academy. We regularly sponsor talented players who demonstrate exceptional skills and dedication. You can view the stories of our sponsored athletes on our social media pages for more information. Follow us on Facebook, Instagram, and LinkedIn for updates.

Question 4

Where can I buy cricket kits and other equipment in Singapore?

Accepted Answer

You can purchase a wide range of cricket equipment at our online store at https://store.crickingdom.com/. Additionally, some selected academy venues in Singapore also offer cricket gear. Please contact the venue manager for more details.

Question 5

What do I need to buy before I come for training, Like the uniform, equipment etc?

Accepted Answer

Coaches will guide you on what to buy on the first day of the training session. Uniform will be provided at the venue if the stock is available(This is only for 1st timers).  If not, you can train in sports trousers and t-shirts till the new stock is received.

Question 6

Where is the location of training?

Accepted Answer

St Patrick's Center  490 E Coast Rd, Singapore 429058

Question 7

Anything else I need to take note of before I enrol

Accepted Answer

The entire list of rules and regulations for parents and players are available below

Question 8

If I miss a class on a Tuesday can I get a remedial lesson on Saturday?

Accepted Answer

Yes, Reason for absence need to be informed to our admin before actual session, The replacement has to be done within the PAID term, Only If slots are available and  the reason being:  School event, MC & travelling

Question 9

If I miss some sessions due to some personal reason, can the sessions be carry forwarded?

Accepted Answer

No. To maintain the Student: Coach Ratio, we won’t permit it

Question 10

RULES FOR PARENTS DURING TRAINING SESSIONS

Accepted Answer

1. Parents are instructed to drop the kids at the playing area 15 minutes before the start of the lesson to facilitate the smooth running of the lesson.
2. Parents are not allowed to be present near the area where the sessions are being conducted.
3. If parents wish to interact with the coach, you are to contact director of coaching- Mr Prem coachingdirector@crickingdom.sg (mailto:coachingdirector@crickingdom.sg)and it will be arranged.
4. Parents are to contact the admin department (info@crickingdom.sg (mailto:info@crickingdom.sg)/ 8798 3314) or the coaches only during official working hours.

Question 11

OFFICIAL WORKING HOURS

Accepted Answer

Monday, Tuesday, Thursday, Friday 12:00 PM to 7:00 PM
Saturday 7:00 AM to 6:00 PM

Question 12

GROUND RULES FOR PARENTS ON MATCH DAYS

Accepted Answer

1. Do not congregate next to the playing team.
2. Do not instruct the kids on how to play and/or try to undermine the coach’s authority.
3. Accept the umpire’s decision as final and educate their ward to do the same.
4. Teach their wards to develop team-spirit by encouraging their team-mates irrespective of whether they are playing or not.
5. All payments are to be made before the stipulated time.
6. For administrative convenience, please include the student's name and ID during fee payment and screenshot of the payment.

Question 13

REGISTRATION AND PAYMENT

Accepted Answer

1. Payment needs to be made within three (3) days of registration.
2. Fees are to be paid before the start their training programme.
3. If players train beyond the expiration of their fees, and the following fees are not paid within 7 days, there will be an additional administrative charge of $50.
4. Package date will be always starting from the 1st day of calendar month and ending on the last day of the calendar month.
5. When you register before 15th of a month your package start date will be the 1st day of the current calendar month, If you register after 15th package start date will be the 1st day of the next calendar month

Question 14

TERMINATION AND REFUNDS

Accepted Answer

There will be NO REFUND for all fees paid under any circumstances.

Question 15

Where is the CricKingdom academy located in Indonesia?

Question 16

How can I register for the academy?

Question 17

What do I need to purchase before attending training, such as uniforms and equipment?

Question 18

Which program should I select for my child at the Indonesia academy?

Question 19

Do you organize international or domestic tours?

Question 20

Are the coaches at the academy certified?

Question 21

What facilities do you have at the academy?

Question 22

How do you ensure the safety of players during training sessions and matches?

Question 23

What is personal training in cricket?

Question 24

When will the time slot be allocated?

Accepted Answer

During the player registration process, parents can select their preferred day and batch from the available time slots. Once selected, the slot is confirmed upon successful registration.

Question 25

Where is the academy located?

Accepted Answer

Bonemill Park, 123 Beenleigh Road, Runcorn QLD 4113 (Currently operating in partnership with Kuraby Knights Cricket Club)

Question 26

Operating Days and Time Slots

Accepted Answer

We run weekly group coaching sessions as follows: 
• Monday:  4:30 PM – 6:00 PM 6:00 PM – 7:30 PM (25 slots per batch) 
• Wednesday:  4:30 PM – 6:00 PM  6:00 PM – 7:30 PM (25 slots per batch) 
• Thursday (GIRLS ONLY):  4:30 PM – 6:00 PM (25 slots only) 
• Sunday:  9:00 AM – 10:30 AM (25 slots only)

Question 27

Replacement Sessions

Accepted Answer

Monthly Package: No make-up sessions are allowed. 
• Quarterly Package: Up to 2 make-up sessions can be availed upon approval. Please email your request in advance to brisbane@crickingdom.com.au for consideration.

Question 28

Termination and Refund Policy

Accepted Answer

No refunds will be provided once the coaching term has started. 
• If you wish to discontinue, please notify us via email at least 14 days in advance before the next billing cycle. 
• Refunds may be considered on a case-by-case basis due to medical reasons or relocation, subject to proper documentation.

Question 29

Rules for Parents During Training Sessions

Accepted Answer

Parents are welcome to observe from designated viewing areas but are not allowed to interfere or interrupt coaching sessions. 
• Please respect the coaching staff and ensure a distraction-free environment for players. 
• For any concerns or feedback, please contact us at shine_sports@crickingdom.io or call (Australia) +61 486 175 532

Question 30

Official Working Hours

Accepted Answer

• Monday to Saturday: 9:00 AM to 6:00 PM 
 • Sunday: 8:30 AM to 11:00 AM

Question 31

Who can attend?

Accepted Answer

Open to all, age restrictions for each batch may differ.

Question 32

What if we are not able to weekdays batches?

Accepted Answer

You can select from the various available slots on weekdays or weekends which you can see online on our website. If you wish to customise the package or time slot, please contact the venue manager at the academy location.

Question 33

How much does it cost?

Accepted Answer

We offer multiple package and options to choose from based on the location of the academy.

Question 34

How do I register?

Accepted Answer

ou can register your child online by visiting our website https://crickingdom.com/registration (https://crickingdom.com/registration)or you can contact our venue manager at the academy location.

Question 35

What program should I select for my child?

Accepted Answer

We have three groups Beginners, Intermediate and Advanced based on the age groups.

Question 36

At what age can my child join the junior section?

Accepted Answer

We accept children both boys and girls from age 5 to16 and above.

Question 37

How do I know what age group my child is in?

Accepted Answer

Your child's age group is determined by their date of birth.

Question 38

Do you offer trial sessions?

Accepted Answer

It varies location to location, however you will still need to do the online registration. Trials offered will be on fist come first serve basis only.

Question 39

When do the summer coaching sessions begin?

Accepted Answer

The timing varies depending on the location, but generally, it starts after the final school exams are over.

Question 40

What leagues do the children play in?

Accepted Answer

We will make sure that all the children’s get to participate in internal and external tournaments organised by affiliated clubs and associations.

Question 41

Do you have internationals or domestic tours?

Accepted Answer

Crickingdom has its centres in various parts of the world including India. We will ensure that all the interested kids will get the opportunity to be on international or domestic tour.

Question 42

Can I be sure my child is well looked after?

Accepted Answer

All our managers and coaches are given proper training and are certified.

Question 43

Do you also play non-league games?

Accepted Answer

Yes, we do conduct practice games and also participate in inter club, inter academy games and friendly fixtures.

Question 44

What do I do if I have a complaint about a coach or manager?

Accepted Answer

You can report to the Venue manager or send a mail to info@crickingdom.com (mailto:info@crickingdom.com)with the academy location and coach details. We will be periodically conducting parents meetings to provide any feedback.

Question 45

What clothing should my child wear?

Accepted Answer

One set of clothing will provided at the time of registration and if you wish to buy extra set then please contact the venue manager or visit our CricKingdom online store.

Question 46

Does the club provide kit?

Question 47

How old do you need to be to get personal coaching?

Question 48

When is individual coaching available?

Question 49

What is the selection policy for matches?

Question 50

I have already paid the fees but still received a pending fee notification. What should I do?

Question 51

I have already paid Quarterly/ yearly fees, but we would like to cancel the package and seek refund?

Question 52

I do not have online banking how do I make the payment?

Question 53

How much is the one-time registration fee

Question 54

What will be the start date if I enrol my child in mid of the month?

Question 55

When can I pay the fees after I register my child?

Question 56

The slot which is want is already full will you be able to adjust one slot for my child?

Question 57

What will be the student coach ratio?

Question 58

Can my child carry his/ her own ball or training equipment other than the kit bag?

Question 59

What cricket curriculum are we going to use in the academy?

Question 60

Do you provide transport services?

Question 61

How frequently will Rohit Sharma visit the academy?

Question 62

1. Will the training timings change due to weather conditions?

Accepted Answer

Yes. Training schedules may be adjusted during extreme weather conditions (such as peak summer heat, Winters or rain) to ensure the safety and well-being of the players. Parents will be informed in advance through our communication channels.

Question 63

2. Do you offer discounts or promo codes?

Accepted Answer

Currently, our fee structure is standardized to ensure fairness and quality of services. If any promotions or special offers are introduced, they will be officially communicated by Crickingdom UAE.

Question 64

3. Is the academy jersey complimentary?

Accepted Answer

Each registered player receives one complimentary jersey set as part of the registration fee. Any additional jerseys or replacements can be purchased separately from the academy.

​Frequently asked questions

Frequently asked questions